Items where Division is "Current Faculties > Faculty of Social Sciences > Southampton Business School > Digital and Data Driven Marketing > Centre for Marketing Research
Southampton Business School > Digital and Data Driven Marketing > Centre for Marketing Research" and Year is 2016
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Number of items: 6.
Article
Service guarantee as a recovery strategy: the impact of guarantee terms on perceived justice and firm motives - Benedetta Crisafulli and Jaywant Singh
Type: Article
| 2016
| Item not available on this server.
The added value of brand alliances in higher education - Stavros P. Kalafatis, Lesley Ledden, Debra Riley and Jaywant Singh
Type: Article
| 2016
Customer commitment to luxury brands: antecedents and consequences - Paurav Shukla, Madhumita Banerjee and Jaywant Singh
Type: Article
| 2016
Type: Article
| 2016
| Item not available on this server.
Managing online service recovery: procedures, justice and customer satisfaction - Jaywant Singh and Benedetta Crisafulli
Type: Article
| 2016
Book
Type: Book
| 2016
| Routledge
| Item not available on this server.